Frequently Asked Questions
(Of The Thriftstore Cowboy)
Where Do You Get Your Stuff?
Everywhere. We ride at sunrise to track the wild roaming herds of vintage clothing – over the hills and far away. Along miles of desolate trail – across canyon and plain – over terrain smooth and rough – through the small towns (and occasionally into the seedy saloons) we search for vintage. Ten cowboys – armed with rifles – maintain their perpetual and treacherous ride to bring you the best vintage a Thriftstore Cowboy could ever hope to find.
Okay, honestly, sometimes we get up after sunrise – but don’t tell anybody.
Are Your Clothes Clean?
Of course they are! And so is the clothing we sell!
Items that do not call for special cleaning procedures (like dry cleaning) are washed in commercial washing machines (without an agitator!) and carefully dried before reaching the sales floor / online store. If we feel that the cleaning process might damage or otherwise compromise the item in some way then the listing will tell you so.
Do You Sell Wholesale?
Currently, we do not.
Do Have A Store Location That I Can Visit?
Yes, we most certainly do! You can check us out here.
Hey, Haven’t I See You Guys on eBay?
Yep, we have been on there for years! You can check out our eBay store here.
What Shipping Services Do You Use?
We use the good old United States Postal Service (USPS). They have been around a long time and are pretty dependable. Most orders are shipped First Class Mail within the USA and First Class Mail International worldwide.
You will receive an email with tracking information (within the USA) when your order is shipped.
I Need My Stuff Faster Than That – What Can You Do For Me?
If you need your order quick, shipping via expedited services is available. You can call or send us a message requesting a quote. Be sure to include which items you need so that we can get you an accurate answer fast. Don’t worry, we check our email way more than we should.
Can I Pay With A Check Or Money Order?
That’s pretty old school – but then again, so are we!
Yes, we will most certainly accept either. Just use the “Check / Money Order” option at checkout. You can make it payable to “Thriftstore Cowboy Vintage” and send it to:
Thriftstore Cowboy Vintage
125B South 7th Street
Terre Haute, IN 47807
Please note that it may take 7-10 business days for your payment to clear. Your order will be shipped as soon as it does.
Help! The Checkout System Ate My Order! What Can I Do?!
Click here and send us a message – help is on the way!
I Got My Stuff, But Something Is Terribly Wrong! What Can I Do?
Good heavens! Click here to contact us so we can take care of it right away!
You Guys Are Awesome! How Can I Keep Up With What’s Going On At Thriftstore Cowboy Vintage?
Thanks!! We are pretty social. You can find us on Facebook – follow us on Twitter – or even subscribe to our mailing list!
Wait A Minute – My Question Hasn’t Been Answered Here!?
Please feel free to contact us!